ACCOUNTS RECEIVABLE SPECIALIST - FREMONT, CA
Essential Functions:
- Process and post daily cash, ACH, wires and credit card transactions
- Make daily deposits and process payment write ups
- Interface with sales teams to mitigate customer PO and invoice discrepancies/disputes
- Investigate and resolve short payments, disputed charges and invalid deductions
- Maintain lien database, send and follow up on job information worksheets for customer’s liens
- Process preliminary notices and waivers in a timely manner
- Review customer PO and address any discrepancies with the sales team
- Support credit manager on new customer setup, credit and trade reference checks
- Make collection calls on assigned accounts in a professional manner while maintaining outstanding customer relations
- Review/audit orders daily for accuracy and compliance, place discrepant orders on credit hold as needed
- Mail and e-mail daily invoices to customers including online billings to various client’s portal/billing system
- Process credit/debit memo requests
- Identify and execute the necessary process adjustments
- Reconcile cash receipts for month end close
- Send statements to outstanding customers
- Interact with customers to resolve outstanding issues
- Maintain records such as filing and scanning invoices, debit and credit memos support and backups
- Assist with audit and compliance activities
- Other projects and duties as assigned
Education and Experience:
- Minimum of 2-5 years of experience in a credit and collections
- Experience with the lien process preferred.
- Proficiency in ERP software, MS Excel and Outlook.
- Demonstrated ability to partner with sales and other departments.
- Strong communication skills with an ability to work with external customers as well as with various levels of management.
- Excellent analytical, problem solving and organizational skills.
Salary Range: $60,000.00 To $70,000.00 Annually