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Careers

At IEM, we pride ourselves in setting and raising the bar for innovation in the electrical distribution industry. From advanced engineering and technologies, to our parallel manufacturing process, quality control practices and experienced management, IEM is making a difference and so can you.

Our success depends on cultivating the diversity and skills that our employees bring to our business. We offer challenging projects, collaboration with smart people and an inventive culture. IEM employees appreciate working in an autonomous environment that fosters creativity and individual growth.

We’re looking for talented individuals who consistently go the extra mile for a project, client and colleague, people who are committed to continuous professional growth.


To apply for a career opportunity with IEM, send a cover letter and your resume to careers@iemfg.com and include the title of the position(s) you are applying for in the subject line. Please submit these documents as attachments in Word, Excel or Adobe PDF formats. Do not provide hyperlinks to websites for download. Compensation is commensurate with experience.

 

Available Positions:

 

APPLICATIONS ENGINEER – FREMONT, CA

PURPOSE OF POSITION:

This position will be responsible for providing technical quotations through the analysis of cost of materials & labor associated with designing, engineering, and producing final custom assemblies for our LV/MV Switchgear in addition to testing and developing solutions for eQuote modules.

ESSENTIAL FUNCTIONS:

Applications

  • Review designs, schematics, and drawings to provide accurate technical quotations
  • Conduct analysis of overall cost to complete quotations for LV/MV switchgear
  • Prepare cost estimates and quotations by reviewing customer specifications and other related documents
  • Work as a liaison with all stakeholders (internal/external) as needed for specifications assessment and completion of quotations
  • Analyze and recommend internal tools and ways of working for use on future customer projects

IT

  • Create Test Plan document for eQuote
  • Perform QA testing on eQuote modules
  • Develop and design test quotes and test cases for review for each eQuote build
  • Isolate problems and document results
  • Recreate existing quotes by using new tools

COMPETENCIES:

  • Understanding of software/applications engineering principles as they apply to power industry
  • Project/Task management and the ability to carry out a plan that moves a task to completion
  • Technical writing skills
  • Organization skills
  • Pride in Workmanship
  • Time management
  • Attention to detail and thoroughness
  • Basic understanding of electrical/mechanical layout and considerations

EDUCATION AND EXPERIENCE:

  • Bachelor’s degree in engineering or equivalent professional experience preferred
  • Minimum of 3 years of experience working in electrical power industry
  • Solid knowledge of LV/MV switchgear is a plus
  • Complex proposals/quotations in a factory environment is essential
  • Experience with paralleling controls and/or PLC/ HMI controls are a plus
  • Software/programming experience a plus
  • Familiar with Java or other equivalent programming languages
  • Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)
  • Ability to interact directly with customers, sales, other technical resources and management
  • Excellent written and oral communications skills
  • Ability to handle multiple concurrent tasks

 


FIELD SERVICE ENGINEER – PORTLAND, OR

PURPOSE OF POSITION:

This position is responsible for commissioning, troubleshooting, analyzing/identifying causes of miss-operation and repairing instruments/products at customer’s location. In addition, when not working on site, this position will provide engineering and customer support services.

ESSENTIAL FUNCTIONS:

  • Commissioning of power products and control systems for power products
  • Perform preventive maintenance, site surveys, installations and modifications
  • Technical product support and troubleshooting
  • Work with project engineers and project managers to select and coordinate the replacement of parts
  • Document all service related activity
  • Provide IEM product training at customer sites
  • Perform other duties as directed by the engineering manager

COMPETENCIES:

  • Thoroughness
  • Project Management
  • Technical Capability
  • Problem Solving/Analysis
  • Effective Verbal Communication
  • Technical Writing Skills
  • Understanding of Jobsite Hazards and ability to follow Safe Work Practices

EDUCATION AND EXPERIENCE:

Bachelor of Science in Electrical Engineering and 2 years relevant experience or five years’ experience working in field service of electrical systems.

TRAVEL:

This position requires up to 75% travel. Frequently, travel is outside the local area. Trips are generally less than 5 days, but occasionally extended trips may be required.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

  • Activities:Sitting – 20%, Walking/Standing – 80%
  • Lifting: Occasionally lift up to 20lbs
  • Bending: Ability to bend, squat, crawl and climb
  • Vision: Long periods of close work on the computer screen and the ability to see small or detailed items

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously

Environment: Climate controlled office space. When performing site work: exposure to electrical equipment and associated hazards, excessive heat and excessive cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

 


TEST TECHNICIAN – FREMONT, CA

PURPOSE OF POSITION:

This position is responsible for performing all mechanical and related functions to manufacturing high quality electrical equipment.

ESSENTIAL FUNCTIONS:

  • Perform all Pre-Checks Prior to Functional Testing
  • Inspection and Component Verification
  • Control Wiring Verification and Initial Power-Up
  • Transformer and Phasing Checks
  • Circuit Breaker Operation
  • Electrical Operation
  • Complete Production Test Reports, Including Marked-up Construction Drawings
  • Maintain a Clean and Organized Test Area

SUPERVISION OF PERSONNEL:

  • None

COMPETENCIES:

  • Technical Capability
  • Skilled with Hand and Power Tools
  • Problem Solve/Analysis
  • Learning Orientation
  • Teamwork Orientation
  • Time Management
  • Attention to detail and Thoroughness
  • Communication Proficiency – written and verbal

EDUCATION AND EXPERIENCE:

  • High School Diploma or GED required.
  • Minimum of two years of experience working in a manufacturing environment.
  • Ability to read and understand A/C and D/C Schematics.
  • Ability to perform production type tasks, such as component installation, control wiring and basic troubleshooting.
  • Working knowledge of Microsoft Work, Excel and Outlook.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

  • Activities: Sitting – 10%, Walking/Standing – 90%
  • Lifting: Frequently lift up to 50 lbs.
  • Bending: Must be able to bend, squat, crawl and climb.
  • Vision: Long periods of close work on small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

Overtime: Some overtime will be required as needed to meet shipping schedules.

 


ELECTRICAL ENGINEER (DESIGN / PRODUCT SUPPORT) – PORTLAND, OR

PURPOSE OF POSITION:

The Engineer will support our low and medium voltage product engineering and service efforts.

ESSENTIAL FUNCTIONS:

  • Perform design, programming, troubleshooting and commissioning job functions as needed to support IEM’s products and to achieve customer goals.
  • Create drawing packages for manufacture of custom switchgear and switchboards to applicable industry standards.
  • Work with mechanical designers to layout out and create rough front views/plan views of switchgear and switchboards.
  • Select components and create detailed bills of materials for our products.
  • Write sequence of operation documents to define automatic system functionality.
  • Complete programming assignments for automation components, protective relays, digital meters, communication devices, etc.
  • Complete short field assignments where troubleshooting, programming, commissioning, mechanical or electrical installation or design consultation is required (generally less than 5 days at a time and not to exceed 35% of total time).

SUPERVISION OF PERSONNEL:

  • Occasional supervision of a small task-oriented team may be required

COMPETENCIES:

  • Understanding of basic electrical engineering principles as they apply to power industry.
  • Project/Task management and the ability to carry out a plan that moves a task to completion.
  • Technical writing skills
  • Organization skills
  • Pride in Workmanship
  • Time management
  • Attention to detail and thoroughness
  • Basic understanding of mechanical layout and considerations

EDUCATION AND EXPERIENCE:

  • Bachelor’s degree or equivalent professional experience preferred.
  • Minimum of 2-3 years of experience working in a related field.
  • Previous field service experience, knowledge and understanding is a big plus.
  • Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)
  • Working knowledge of Autocad drafting software.
  • Ability to interact directly with customers, sales, other technical resources and management.
  • Excellent written and oral communications skills.
  • Ability to handle multiple concurrent tasks.

 


FIELD SERVICE COORDINATOR – PORTLAND, OR

PURPOSE OF POSITION:

The coordinator will receive field service requests and work with department heads to find and schedule technical resources. The coordinator will be responsible for developing and maintaining superior customer service relationships.

ESSENTIAL FUNCTIONS:

  • Coordinate scheduling between Customers and Field Service Engineers/Technicians for onsite visits and support requests.
  • Provides Field Service Engineers/Technicians with required project information and documentation for each onsite visit.
  • Make travel arrangements and create field service work folders with relevant information.
  • Maintain and update the project databases and scheduling calendars.
  • Answer customer inquiries by providing account related information, product specification information, prepare and distribute specific engineering materials.
  • Coordinate with RMA on processing of returns for repairs, replacement, or credit.
  • Order entry to all spare parts and service orders.
  • Develop solid relationships with our customers.
  • Oversee customer service areas including purchase orders, cost tracking, and asset tracking.
  • Review proposals including scope of work and pricing.
  • Maintain and update spare parts price lists on product lines.
  • Conduct cost tracking and management reports to ensure financial success of customer contract.
  • Proactively identify areas of enhanced and new support opportunities with customers.
  • Develop efficient processes for providing excellent customer support.
  • Ensure adherence to ISO-9001 standards.

SUPERVISION OF PERSONNEL:

  • None

COMPETENCIES:

  • Ability to identify technical skill sets and estimate time frames for discrete tasks
  • Excellent organization skills
  • Professional service skills
  • Teamwork orientation
  • Time management
  • Attention to detail and thoroughness

EDUCATION AND EXPERIENCE:

  • Bachelor’s Degree or equivalent professional experience preferred.
  • Minimum of 2-3 years of experience working as a coordinator, planner or administrator.
  • Previous Field Service experience, knowledge and understanding is a plus.
  • Previous planning experience is helpful.
  • Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)
  • Ability to interact directly with customers and management.
  • Excellent written and oral communications skills.
  • Ability to handle multiple concurrent tasks.

 


SALES ENGINEER (SWITCHGEAR – SF BAY AREA)

As a Sales Engineer for IEM in the SF Bay Area, you will be responsible for the sale of IEM power distribution products (MV/LV Switchgear, Switchboards, Panelboards) through direct channels. This includes developing and maintaining medium and large Electrical Contractor accounts and developing contacts and sales with key end user accounts. Candidate should be skilled in assembling large project package quotations to include IEM and non IEM products as necessary to furnish a complete bill of material to the customer. Busway and Residential Metering knowledge and experience a plus. History of annual switchgear sales in excess $4M a plus. The general territory will be select accounts in San Francisco and the East Bay. Your office base will be in the IEM Fremont production plant.

Requirements:

  • A Bachelor’s Degree in Electrical/Mechanical Engineering or related field
  • A minimum of 7 - 10 years’ experience in the sale of power distribution equipment (MV/LV switchgear/switchboards)
  • A strong track record of negotiating medium and large project orders, successfully developing new contacts, maintaining current relationships with major contractors throughout the sales cycle and maximizing client potential is a must
  • Experience generating accurate project proposals utilizing MV/LV switchgear plus non IEM products to present a complete bid package is required
  • A self-motivated individual with a high level of professionalism, excellent communication, presentation and negotiating skills are also required
  • Ideal candidate will be known in the Bay Area electrical equipment market and will have developed a trust with a core group of existing contractors, end users or electrical distributors

 


SHIPPING/RECEIVING CLERK – LANGLEY, BC

You will be responsible for picking, packing, shipping, receiving, recording and controlling the movement of parts, supplies and materials to and from the warehouse as well as supporting the shop floor. Creation of export paperwork (Bills of Lading, NAFTA forms, Customs paperwork, Commercial Invoices) will also be included. This position is PHYSICALLY DEMANDING.

Requirements: A minimum 2 years of experience in the warehousing industry including international shipping and the creation of export paperwork are required. The ability to lift 40 lbs, forklift experience and basic computer skills (Word & Excel) are also a must. The ideal candidate must excel in providing superior customer service, being detail oriented, and having excellent verbal and written communication skills. Being able to work overtime and with minimal direction is also a must.

 


SALES ENGINEER (SWITCHGEAR – LA AREA)

As a Sales Engineer for IEM in the Greater LA Area, you will be responsible for the sales of IEM Power distribution products (MV/LV Switchgear, Switchboards, Panelboards) through distribution and direct channels. This includes developing and maintaining the large Electrical Contractor accounts, Electrical Consulting Engineer accounts, Electrical Wholesale/Distribution accounts and developing contacts with key end user accounts.

Requirements: A technical degree or equivalent and a minimum 3 years’ experience in the sale of power distribution equipment (MV/LV switchgear/switchboards). A strong track record of negotiating medium and large project orders, successfully developing new contacts, maintaining current relationships with major contractors throughout the sales cycle and maximizing client potential is a must. Experience generating accurate project proposals utilizing MV/LV switchgear to present a complete bid package is required. A self-motivated individual with a high level of professionalism, excellent communication, presentation and negotiating skills are also required. Ideal candidate will be known in the greater LA electrical equipment market and will have developed a trust with a core group of existing contractors/distributors.