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Careers

At IEM, we pride ourselves in setting and raising the bar for innovation in the electrical distribution industry. From advanced engineering and technologies, to our parallel manufacturing process, quality control practices and experienced management, IEM is making a difference and so can you.

Our success depends on cultivating the diversity and skills that our employees bring to our business. We offer challenging projects, collaboration with smart people and an inventive culture. IEM employees appreciate working in an autonomous environment that fosters creativity and individual growth.

We’re looking for talented individuals who consistently go the extra mile for a project, client and colleague, people who are committed to continuous professional growth.


To apply for a career opportunity with IEM, send a cover letter and your resume to careers@iemfg.com and include the title of the position(s) you are applying for in the subject line. Please submit these documents as attachments in Word, Excel or Adobe PDF formats. Do not provide hyperlinks to websites for download. Compensation is commensurate with experience.

 

Available Positions:

 

SALES REP MANAGER – JACKSONVILLE, FL

PURPOSE OF POSITION:

Manage Sales Representative Network to grow IEM’s business on the Eastern part of the United States. Territory covers all customers and reps east of the Mississippi River.

ESSENTIAL FUNCTIONS:

  • Develop sales goals, targets and key customer accounts within the representative’s territory.
  • Evaluate current reps and recommend new reps as required to meet company sales goals.
  • Accompany reps to key customers to support and showcase IEM products and services.
  • Attend tradeshows and industry events.
  • Engage Sales Engineers as needed for technical discussions and sales efforts.
  • Work closely with Manager of Quotations to ensure timely and accurate quotes.
  • Perform other duties which may be required by manager.

COMPETENCIES:

  • Leads by example and motivates people to create a challenging, empowering, and collaborative sales force.
  • Good technical writing, documentation, and record keeping skills.
  • Maintain and provide current understanding of industry best practices.
  • Ability to contribute in a cross functional collaborative environment.

EDUCATION AND EXPERIENCE:

  • Bachelor’s Degree in Electrical Engineering from a four-year college or university.
  • At least 5 years progressive experience in sales management preferably dealing with sales representatives or other outside agents.
  • Switchgear and other electrical components sale experience is preferred.
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint and Access.

TRAVEL:

  • This position requires up to 50% travel and is frequently outside the local area and overnight.

 


SAFETY MANAGER – FREMONT, CA

PURPOSE OF POSITION:

The position is responsible for planning and managing the general health, safety and loss control policies and procedures of the organization.

ESSENTIAL FUNCTIONS:

  1. Monitors and evaluates the workplace to ensure compliance with governmental regulatory agencies.
  2. Designs and directs safety training programs to reduce accidents, occupational illnesses and exposure to long-term health hazards.
  3. Develops programs and policies for new employee safety orientation including skill training, emergency preparedness, proper job instruction, hazardous material disposal procedures and the use of protective equipment.
  4. Studies, identifies and reports causes of past accidents and develops recommendations and follow-up to prevent accident recurrences.
  5. Evaluates practices, procedures and facilities to assess risk and adherence to the law.
  6. Conducts training and presentations for health and safety matters and accident prevention.
  7. Inspects equipment and machinery to observe possible unsafe conditions.
  8. Investigates accidents or incidents to discover causes and administer worker’s compensation claims.
  9. Responsible for IIP and OSHA 300 recordings and postings.
  10. Creates and implements programs on Hazard Communication Standards, Emergency Action Plan Standards, Fire Safety, Exit Routes, Walking/Working Surfaces and Medical/First Aid.
  11. Designs and implements comprehensive job safety and health programs.
  12. Acts as chairperson for Safety Committee and holds regular meetings.
  13. Implements training programs as required and/or needed and trains employees.
  14. Researches and adheres to all OSHA requirements that apply to IEM.

COMPETENCIES:

  • Project/Task management and the ability to carry out a plan that moves a task to completion.
  • Organization skills
  • Time management
  • Attention to detail and thoroughness
  • Results driven

EDUCATION AND EXPERIENCE:

  • Four year college degree in Safety Management or a related field.
  • Minimum of 5 years proven experience as a Safety Manager, preferably within a manufacturing environment.
  • Exceptional communication and interpersonal skills.
  • Knowledge of data analysis and risk assessment.
  • Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)
  • Sense of urgency, Well organized and self-managed
  • Comfortable working independently or as part of a team, with commitment to teamwork and collaboration
  • Able to manage multiple priorities efficiently

 


FIELD SERVICE ENGINEER – PORTLAND, OR

PURPOSE OF POSITION:

This position is responsible for commissioning, troubleshooting, analyzing/identifying causes of miss-operation and repairing instruments/products at customer’s location. In addition, when not working on site, this position will provide engineering and customer support services.

ESSENTIAL FUNCTIONS:

      • Commissioning of power products and control systems for power products
      • Perform preventive maintenance, site surveys, installations and modifications
      • Technical product support and troubleshooting
      • Work with project engineers and project managers to select and coordinate the replacement of parts
      • Document all service related activity
      • Provide IEM product training at customer sites
      • Perform other duties as directed by the engineering manager

COMPETENCIES:

      • Thoroughness
      • Project Management
      • Technical Capability
      • Problem Solving/Analysis
      • Effective Verbal Communication
      • Technical Writing Skills
      • Understanding of Jobsite Hazards and ability to follow Safe Work Practices

EDUCATION AND EXPERIENCE:

Bachelor of Science in Electrical Engineering and 2 years relevant experience or five years’ experience working in field service of electrical systems.

TRAVEL:

This position requires up to 75% travel. Frequently, travel is outside the local area. Trips are generally less than 5 days, but occasionally extended trips may be required.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

      • Activities:Sitting – 20%, Walking/Standing – 80%
      • Lifting: Occasionally lift up to 20lbs
      • Bending: Ability to bend, squat, crawl and climb
      • Vision: Long periods of close work on the computer screen and the ability to see small or detailed items

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously

Environment: Climate controlled office space. When performing site work: exposure to electrical equipment and associated hazards, excessive heat and excessive cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

 


TEST TECHNICIAN – FREMONT, CA

PURPOSE OF POSITION:

This position is responsible for performing all mechanical and related functions to manufacturing high quality electrical equipment.

ESSENTIAL FUNCTIONS:

      • Perform all Pre-Checks Prior to Functional Testing
      • Inspection and Component Verification
      • Control Wiring Verification and Initial Power-Up
      • Transformer and Phasing Checks
      • Circuit Breaker Operation
      • Electrical Operation
      • Complete Production Test Reports, Including Marked-up Construction Drawings
      • Maintain a Clean and Organized Test Area

SUPERVISION OF PERSONNEL:

      • None

COMPETENCIES:

      • Technical Capability
      • Skilled with Hand and Power Tools
      • Problem Solve/Analysis
      • Learning Orientation
      • Teamwork Orientation
      • Time Management
      • Attention to detail and Thoroughness
      • Communication Proficiency – written and verbal

EDUCATION AND EXPERIENCE:

                  • High School Diploma or GED required.
                  • Minimum of two years of experience working in a manufacturing environment.
                  • Ability to read and understand A/C and D/C Schematics.
                  • Ability to perform production type tasks, such as component installation, control wiring and basic troubleshooting.
                  • Working knowledge of Microsoft Work, Excel and Outlook.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

                  • Activities: Sitting – 10%, Walking/Standing – 90%
                  • Lifting: Frequently lift up to 50 lbs.
                  • Bending: Must be able to bend, squat, crawl and climb.
                  • Vision: Long periods of close work on small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

Overtime: Some overtime will be required as needed to meet shipping schedules.

 


 


FIELD SERVICE COORDINATOR – PORTLAND, OR

PURPOSE OF POSITION:

The coordinator will receive field service requests and work with department heads to find and schedule technical resources. The coordinator will be responsible for developing and maintaining superior customer service relationships.

ESSENTIAL FUNCTIONS:

                  • Coordinate scheduling between Customers and Field Service Engineers/Technicians for onsite visits and support requests.
                  • Provides Field Service Engineers/Technicians with required project information and documentation for each onsite visit.
                  • Make travel arrangements and create field service work folders with relevant information.
                  • Maintain and update the project databases and scheduling calendars.
                  • Answer customer inquiries by providing account related information, product specification information, prepare and distribute specific engineering materials.
                  • Coordinate with RMA on processing of returns for repairs, replacement, or credit.
                  • Order entry to all spare parts and service orders.
                  • Develop solid relationships with our customers.
                  • Oversee customer service areas including purchase orders, cost tracking, and asset tracking.
                  • Review proposals including scope of work and pricing.
                  • Maintain and update spare parts price lists on product lines.
                  • Conduct cost tracking and management reports to ensure financial success of customer contract.
                  • Proactively identify areas of enhanced and new support opportunities with customers.
                  • Develop efficient processes for providing excellent customer support.
                  • Ensure adherence to ISO-9001 standards.

SUPERVISION OF PERSONNEL:

                  • None

COMPETENCIES:

                  • Ability to identify technical skill sets and estimate time frames for discrete tasks
                  • Excellent organization skills
                  • Professional service skills
                  • Teamwork orientation
                  • Time management
                  • Attention to detail and thoroughness

EDUCATION AND EXPERIENCE:

                  • Bachelor’s Degree or equivalent professional experience preferred.
                  • Minimum of 2-3 years of experience working as a coordinator, planner or administrator.
                  • Previous Field Service experience, knowledge and understanding is a plus.
                  • Previous planning experience is helpful.
                  • Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)
                  • Ability to interact directly with customers and management.
                  • Excellent written and oral communications skills.
                  • Ability to handle multiple concurrent tasks.

 


SALES ENGINEER (SWITCHGEAR – SF BAY AREA)

As a Sales Engineer for IEM in the SF Bay Area, you will be responsible for the sale of IEM power distribution products (MV/LV Switchgear, Switchboards, Panelboards) through direct channels. This includes developing and maintaining medium and large Electrical Contractor accounts and developing contacts and sales with key end user accounts. Candidate should be skilled in assembling large project package quotations to include IEM and non IEM products as necessary to furnish a complete bill of material to the customer. Busway and Residential Metering knowledge and experience a plus. History of annual switchgear sales in excess $4M a plus. The general territory will be select accounts in San Francisco and the East Bay. Your office base will be in the IEM Fremont production plant.

Requirements:

                  • A Bachelor’s Degree in Electrical/Mechanical Engineering or related field
                  • A minimum of 7 - 10 years’ experience in the sale of power distribution equipment (MV/LV switchgear/switchboards)
                  • A strong track record of negotiating medium and large project orders, successfully developing new contacts, maintaining current relationships with major contractors throughout the sales cycle and maximizing client potential is a must
                  • Experience generating accurate project proposals utilizing MV/LV switchgear plus non IEM products to present a complete bid package is required
                  • A self-motivated individual with a high level of professionalism, excellent communication, presentation and negotiating skills are also required
                  • Ideal candidate will be known in the Bay Area electrical equipment market and will have developed a trust with a core group of existing contractors, end users or electrical distributors

 


SHIPPING/RECEIVING CLERK – LANGLEY, BC

You will be responsible for picking, packing, shipping, receiving, recording and controlling the movement of parts, supplies and materials to and from the warehouse as well as supporting the shop floor. Creation of export paperwork (Bills of Lading, NAFTA forms, Customs paperwork, Commercial Invoices) will also be included. This position is PHYSICALLY DEMANDING.

Requirements: A minimum 2 years of experience in the warehousing industry including international shipping and the creation of export paperwork are required. The ability to lift 40 lbs, forklift experience and basic computer skills (Word & Excel) are also a must. The ideal candidate must excel in providing superior customer service, being detail oriented, and having excellent verbal and written communication skills. Being able to work overtime and with minimal direction is also a must.