Purpose of Position

The top priorities of this position will be to support Quality and ISO 9001 in all areas of the IEM Organization at manufacturing site – both internal and external. 

Significant involvement with all areas of product and manufacturing, while also increasing visibility, communication and collaboration with key departments is instrumental in this position.

Essential Functions:

  • Collate, analyze and monitor company process & quality metrics against defined objective parameters
  • Write/author technical reports to management depicting the quality levels, quality problems and cost of quality.
  • Optimize manufacturability, assembly, testability, cost and quality of components (in-house and purchased) and final product
  • Monitor product performance/quality through gathering relevant data and producing statistical reports.
  • PFMEA and new program implementation including tooling and manufacturing processes to identify and mitigate risk identified
  • Review, understand and ensure manufacturing process meets customer and industry specifications and requirements
  • Identify/specify relevant quality-related and workmanship standards training needs.
  • Offer technical expertise to company on statistics, Six Sigma methodology, tools, and best practices
  • Define, develop document and implement manufacturing and assembly process and quality procedures in conjunction with department staff.
  • Conduct Corrective Actions - Internal and External
  • Understanding and knowledge of Solidworks
  • Maintain and report department KPI’s
  • Facilitate problem solving techniques within production team (including suppliers).
  • Set up and drive standard work and best practices
  • Document clear project actions and enable timeline achievement
  • Development of robust, predictive quality systems in production environment by applying world class techniques (Six Sigma, SPC, GRR, 5Y, CAR, etc.)
  • Working with Engineering team on continuous improvement opportunities
  • Knowledge of IPC-620
  • Failure analysis to support production and assembly
  • Collaborating with other divisions to identify and document best practice
  • Perform Internal Audits, report and help solve non-conformances

Education and Experience:

  • Degree/Diploma in Engineering or related discipline 
  • 2-3 Years or more years related experience in quality assurance
  • Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
  • Ability to multi-task and prioritize in a fast-paced manufacturing environment
  • Experience with UL/CSA and ISO 9001 QMS Systems
  • Experience manufacturing and quality process for a plant, division, or company with both design and production organizations.  
  • Solid background in Six Sigma methodology (green belt minimum, black belt preferred)
  • Experience with the development, manufacturing and testing equipment, fixtures and processes for electrical connectors, harnesses and/or equipment.
  • Able to think creatively, logically, and independently to solve problems encountered in manufacturing, supply chain, engineering, regulatory compliance and the quality field.
  • Able to identify opportunities for improvement throughout the organization’s processes and be able to delegate without formal authority.


  • Verbal and written communication proficiency
  • Attention to detail
  • Thorough compliance knowledge
  • Organizational and time management skills
  • Reliable with a respect to confidentiality

Physical / Mental / Environmental:

Vision:                         Long periods of close work on computer screen.

Mental Demands:       Interpret, analyze, research and handle multiple tasks simultaneously.

Environment:               Climate controlled office space.